Privacy Policy

Last updated: October 9, 2026

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit, use, or make a purchase from the website on which this Privacy Policy is displayed (the “Site”).

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Information you provide when contacting customer support
• Information relating to returns, refunds, and our 60-day money-back guarantee

Payment information may be collected and processed by Shopify and other payment providers used at checkout. We generally do not directly store complete credit or debit card details.

We may also automatically collect information when you visit or interact with the Site, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location based on IP address
• Pages viewed
• Referring websites or pages
• Date and time of visits
• Clicks, scrolling, mouse movements, and other interactions with the Site
• Advertising and cookie identifiers
• Shopping and checkout activity

2. How We Use Your Information

We may use information we collect to:

• Process and fulfill orders
• Process payments
• Ship products
• Provide order confirmations and delivery updates
• Handle returns, refunds, and money-back guarantee requests
• Respond to customer service requests
• Operate and improve the Site
• Understand how visitors use the Site
• Measure advertising performance
• Provide and improve advertising
• Detect fraud, abuse, and security issues
• Comply with legal, accounting, and tax obligations
• Protect our rights, customers, and business

Where permitted by law, we may also use your contact information to send you marketing communications. You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

3. Shopify

Our store is hosted and operated using Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate the Site, manage orders, process transactions, and provide other store functionality.

When you use the Site or place an order, Shopify may process personal information on our behalf and, in some circumstances, for its own purposes in accordance with its privacy practices.

Information processed through Shopify may include your contact information, shipping and billing details, order information, device information, IP address, and payment-related information.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the Site, remember preferences, analyze traffic, measure advertising performance, and understand how visitors interact with our store.

Some technologies are necessary for the Site to function, while others may be used for analytics or advertising purposes.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

You may also control cookies through your browser settings. Disabling certain cookies may affect some features or functionality of the Site.

5. Microsoft Clarity

We use Microsoft Clarity to help us understand how visitors use and interact with the Site.

Microsoft Clarity may collect information such as page views, clicks, scrolling, mouse movements, device information, browser information, and other usage data.

Clarity may also use cookies and similar technologies to provide analytics and session-recording functionality.

We use this information to identify usability issues, understand customer behavior, and improve the Site and shopping experience.

Microsoft may process information collected through Clarity in accordance with its own privacy practices.

6. Meta and Facebook Advertising

We use advertising services provided by Meta, including Facebook advertising and technologies such as the Meta Pixel.

These technologies may collect or receive information about your interactions with the Site, including:

• Pages you visit
• Products you view
• Items added to your cart
• Checkout activity
• Purchases
• IP address
• Browser and device information
• Cookie and advertising identifiers

We use this information to measure advertising performance, understand conversions, create advertising audiences, and show advertising that may be more relevant to users.

Meta may combine information collected through these technologies with information it already has in accordance with its own privacy policies.

7. How We Share Information

We may share personal information with service providers that help us operate our business, including:

• Shopify and ecommerce service providers
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Email and communications providers
• Analytics providers, including Microsoft
• Advertising providers, including Meta
• Fraud prevention and security providers
• Professional advisers where reasonably necessary

These providers may process information as necessary to provide their services to us, subject to their own terms, contractual obligations, and privacy practices.

We may also disclose information where required by law, to respond to lawful requests, protect our rights or customers, investigate fraud or abuse, or in connection with a sale, merger, restructuring, or transfer of our business.

8. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, some privacy laws may consider certain uses of advertising cookies, pixels, or similar technologies to be a “sale,” “sharing,” or use of personal information for targeted advertising.

This may include certain activities involving Meta advertising technologies.

Where applicable, you may have the right to opt out of these activities.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer service, handling refunds, maintaining business and tax records, preventing fraud, resolving disputes, and complying with legal obligations.

Different types of information may be retained for different periods.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request information about how your data is used or disclosed
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain information
• Opt out of certain targeted advertising, sale, or sharing of personal information
• Appeal certain decisions relating to privacy requests where applicable

To exercise a privacy right, please contact us through our Contact page.

We may need to verify your identity before completing certain requests.

12. United States Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws, including rights relating to access, deletion, correction, portability, targeted advertising, and certain forms of sale or sharing of personal information.

Where these rights apply, you may submit a request through our Contact page.

13. Mexico Privacy Rights

If you are located in Mexico, applicable privacy law may provide you with rights regarding your personal data, including rights to access, rectify, cancel, or oppose certain uses of your personal information, as well as rights relating to consent where applicable.

You may submit a privacy request through our Contact page.

14. International Data Transfers

Our service providers, including Shopify, Microsoft, and Meta, may process information in countries other than the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

15. Children's Privacy

The Site is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information improperly, please contact us through our Contact page.

16. Third-Party Websites

The Site may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of websites or services that we do not control.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements, or privacy practices.

Any updated version will be posted on the Site with a revised “Last updated” date.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, please contact us through our Contact page.